Privacy Policy

1. Introduction

Krupnaya Chernika ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website krupnaya-chernika.com and use our networking platform services.

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, business address)
• Professional information (company name, job title, industry, business description)
• Profile information (biography, interests, investment preferences, funding needs)
• Communication preferences and marketing consent
• Account credentials and authentication information
• Payment and billing information for premium services

2.2 Technical Information

When you visit our website, we automatically collect:

• IP address and location information
• Browser type and version
• Device information and operating system
• Website usage patterns and analytics data
• Cookies and similar tracking technologies
• Referral sources and search terms

2.3 Communication Data

We collect information from your communications with us, including:

• Messages sent through our platform
• Email correspondence
• Customer support interactions
• Feedback and survey responses
• Event registration and participation data

3. How We Use Your Information

3.1 Primary Purposes

We use your personal information for the following purposes:

• Providing networking and matchmaking services
• Creating and maintaining your platform profile
• Facilitating connections between founders and investors
• Processing payments and managing subscriptions
• Communicating about our services and platform updates
• Providing customer support and technical assistance

3.2 Secondary Purposes

With your consent, we may also use your information to:

• Send marketing communications and newsletters
• Invite you to relevant events and webinars
• Conduct market research and gather feedback
• Personalize your platform experience
• Generate anonymized analytics and insights
• Improve our services and develop new features

3.3 Legal and Compliance Purposes

We may use your information to:

• Comply with legal obligations and regulatory requirements
• Protect our rights and defend against legal claims
• Prevent fraud, abuse, and unauthorized access
• Ensure platform security and user safety

4. Information Sharing and Disclosure

4.1 Within Our Platform

Your profile information may be shared with other platform users to facilitate networking connections. You control the visibility of your information through privacy settings.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Email delivery and marketing automation
• Data analytics and website optimization
• Customer support and help desk services
• Cloud hosting and data storage
• Security monitoring and fraud prevention

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal process
• Government or regulatory investigations
• Requests from law enforcement agencies
• Emergency situations involving public safety

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

5. Data Security

5.1 Security Measures

We implement comprehensive security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology for data transmission
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Incident response procedures for security breaches

5.2 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods include:

• Active account information: Duration of your membership plus 2 years
• Financial and billing records: 7 years as required by law
• Communication records: 3 years unless longer retention is required
• Marketing data: Until you withdraw consent or as legally required

6. Your Privacy Rights

6.1 Access and Correction

You have the right to:

• Access your personal information we have collected
• Request correction of inaccurate or incomplete information
• Update your profile and communication preferences
• Download a copy of your data in a portable format

6.2 Consent Management

You can manage your consent preferences by:

• Updating your account settings and privacy preferences
• Unsubscribing from marketing communications
• Contacting us to withdraw specific consents
• Adjusting cookie settings in your browser

6.3 Account Deletion

You may request deletion of your account and associated personal information. Please note that:

• Some information may be retained for legal compliance
• Anonymized data may be retained for analytics purposes
• Communication records may be preserved as business records
• Deletion requests are processed within 30 days

7. Cookies and Tracking

7.1 Cookie Usage

We use cookies and similar technologies to:

• Remember your login credentials and preferences
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Improve website functionality and performance

7.2 Cookie Types

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Enable personalized advertising
• Preference Cookies: Remember your settings and choices

7.3 Cookie Management

You can control cookies through:

• Our cookie consent banner and preference center
• Your browser settings and privacy controls
• Third-party opt-out tools and platforms
• Contacting us directly for assistance

8. International Data Transfers

Your personal information may be processed and stored outside of Canada, including in the United States, where our service providers are located. We ensure that international data transfers are protected through:

• Contractual agreements requiring adequate protection
• Compliance with applicable data transfer regulations
• Regular monitoring of service provider security practices
• Data processing agreements that meet Canadian standards

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately and terminate any associated account.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will:

• Post the updated policy on our website with a new effective date
• Notify users of material changes via email or platform notification
• Provide a summary of significant changes when requested
• Maintain previous versions for reference upon request

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your privacy-related inquiries within 30 days of receipt. For urgent privacy concerns, please mark your communication as "Urgent - Privacy Matter."

12. Complaints and Disputes

If you believe we have not complied with this Privacy Policy or applicable privacy laws, you may:

• Contact our Privacy Officer using the information above
• File a complaint with the Office of the Privacy Commissioner of Canada
• Contact your provincial privacy commissioner if applicable
• Seek resolution through applicable dispute resolution mechanisms